1. Introduction

Carolyn Clark ("we", "us", or "our") operates as a massage therapy practice. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when receiving services.

2. Information We Collect

Personal Information: When you book an appointment or contact us, we collect information such as your name, phone number, email address, and appointment preferences.

Health Information: To provide safe and effective massage therapy, we collect relevant health information including medical history, contraindications, and current medications. This information is kept confidential and is only used to inform your care.

Website Information: We may collect basic website usage data through cookies and analytics to improve our website experience.

3. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Provide massage therapy services
• Send appointment reminders
• Respond to your inquiries
• Improve our services and website
• Comply with legal obligations

4. Confidentiality of Health Information

All health information you provide is treated as confidential and is protected by professional ethical standards. This information is only used for the purpose of providing you with safe, effective massage therapy and is never shared with third parties without your explicit consent, except as required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Information Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information is only shared as necessary to provide services or as required by law. We may use trusted service providers for email delivery or website hosting, but they are bound by confidentiality agreements.

7. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience. These are used only for statistical purposes and are never used to personally identify you. You can disable cookies in your browser settings if you prefer.

8. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt-out of non-essential communications

To exercise any of these rights, please contact us directly.

9. Retention of Information

We retain your personal information for as long as necessary to provide services and fulfill any legal obligations. You may request deletion of your information at any time, subject to our need to maintain records for business and legal purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the new policy.

11. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Carolyn Clark
Phone/Text: +1 (484) 941-2718
Email: carolyn@example.com
Location: Kimberton/Phoenixville, PA

12. Legal Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations. If you have any concerns about how your information is handled, please contact us immediately.